At Figgo.Shop, we are passionate about offering a seamless shopping experience and delivering high-quality products to our customers. As we continue to grow, we are looking for dynamic and talented individuals who are ready to make an impact in the e-commerce industry. If you’re enthusiastic, hardworking, and eager to contribute to a fast-paced and innovative environment, we would love to hear from you!

Why Work at Figgo.Shop?

• Innovative Work Environment: We are a forward-thinking company that believes in staying ahead of the curve in technology and e-commerce. Working at Figgo.Shop means being part of a team that values creativity, innovation, and fresh ideas.
• Growth and Development: We are committed to the personal and professional growth of our employees. At Figgo.Shop, you will have the opportunity to enhance your skills, learn new things, and grow with the company.
• Collaborative Culture: We believe that the best results come from teamwork and collaboration. Our employees enjoy a positive and inclusive work environment where everyone’s voice is heard, and new ideas are always encouraged.
• Competitive Compensation: We offer competitive salaries, benefits, and perks to ensure our employees are well-compensated for their hard work and dedication.

Current Openings

We are currently hiring for the following positions:

1. E-Commerce Manager

Job Description:
As an E-Commerce Manager, you will be responsible for overseeing the daily operations of our online store, ensuring the best possible customer experience, and driving sales growth. You will manage product listings, coordinate with vendors, and analyze sales data to optimize our e-commerce strategy.

Key Responsibilities:

• Manage product listings, ensuring accurate descriptions, pricing, and availability.
• Optimize the website for customer experience, usability, and performance.
• Coordinate with marketing teams to implement online promotions and campaigns.
• Analyze sales data and customer feedback to continuously improve the shopping experience.
• Oversee inventory management and order fulfillment processes.

Requirements:

• Proven experience in e-commerce management.
• Strong analytical and problem-solving skills.
• Familiarity with e-commerce platforms like Shopify, WooCommerce, or Magento.
• Excellent communication and organizational skills.

2. Customer Support Representative

Job Description:
As a Customer Support Representative, you will be the face of Figgo.Shop to our customers. You will handle inquiries, resolve complaints, and provide an exceptional experience to every customer. This role requires excellent communication skills, empathy, and a strong customer-first mindset.

Key Responsibilities:

• Respond to customer inquiries via email, chat, or phone in a timely and professional manner.
• Provide assistance with product information, order status, returns, and exchanges.
• Troubleshoot issues and resolve complaints, escalating when necessary.
• Collaborate with other teams to improve customer experience and satisfaction.

Requirements:

• Excellent written and verbal communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Strong problem-solving abilities and attention to detail.
• Previous customer service experience is preferred.

3. Digital Marketing Specialist

Job Description:
As a Digital Marketing Specialist at Figgo.Shop, you will help drive traffic to our website, increase brand awareness, and generate leads. You will be responsible for developing and executing online marketing campaigns, including email marketing, social media, and paid advertising.

Key Responsibilities:

• Develop and execute digital marketing strategies to drive website traffic and sales.
• Create and manage content for email campaigns, social media posts, and blog articles.
• Monitor and analyze campaign performance and adjust strategies as needed.
• Collaborate with the design and product teams to create visually appealing marketing materials.
• Stay up-to-date with industry trends and best practices.

Requirements:

• Proven experience in digital marketing, particularly in e-commerce.
• Strong knowledge of social media platforms, email marketing, and paid advertising.
• Ability to analyze data and optimize campaigns for maximum performance.
• Creative thinking and a passion for innovation.

How to Apply

If you’re excited about the opportunity to work with us, we would love to hear from you! Please send your resume and a cover letter detailing why you would be a great fit for Figgo.Shop to careers@figgo.shop. In your cover letter, please include your relevant experience, the position you’re applying for, and any other information that highlights your qualifications.

We are an equal-opportunity employer and encourage candidates from diverse backgrounds to apply.

Internships and Graduate Opportunities

At Figgo.Shop, we believe in nurturing future talent. We offer internships and graduate programs to provide students and recent graduates with hands-on experience in the e-commerce and digital marketing sectors. If you’re looking to kickstart your career with a growing company, check back regularly for open internship opportunities.

Figgo.Shop is an equal-opportunity employer, committed to fostering a diverse and inclusive workforce. We strive to provide a supportive environment for all our employees, where creativity, innovation, and hard work are celebrated.